ASSISTANCE
EMERGENCY
Please bring the Emergency Card with you at all time while in Hong Kong and when traveling. The Card is available from Office of Global Learning. In case of an emergency, call the 24-hour emergency hotline:
On Campus
Security Control Center:
Dial 8999 when using HKUST campus phone
Dial 2358 8999 if you are using your mobile phone
Off Campus
Police / Fire / Ambulance: 999
When calling for help, always provide the following information:
Location of the accident/incident
The nature or severity of the accident (e.g. number of injured persons, seriousness of injuries, extent of property damage, gas leakages, etc.)
Your name and current location
INTERNATIONAL SOS
HKUST partners with International SOS, the leading travel health and safety assistance provider. Whether you are in Hong Kong or travelling abroad, International SOS provides HKUST students with a 24/7 resource on call, online ane even on the ground to help with medical, security and logistical questions, concerns and situations that may arise.
So if you need pre-travel advise, a medical referral, lose your medication, or experience a medical or security crisis, please call International SOS for assiatance. We also advise that you download the ISOS Assistance App. The app will give you instant and real-time access to country-specific medical and security alerts wherever you are.
Hong Kong Assistance Center: +852 2528 9900
ISOS website: https://www.internationalsos.com
HKUST membership number: 07AYCA093635
USEFUL CONTACTS
Office of Global Learning
Room 2001 (Lift 4)
Tel: 2358 8178
Email: isp@ust.hk
School of Science
Office of Academic Advising and Support
Room 1401 (Lift 25-26)
Tel: 2358 6086
School of Engineering
Undergraduate Affairs Administration
Room 6542 (Lift 27-28)
Tel: 2358 8988
School of Business and Management
UG Academic Affairs and Advising
Room 1037, LSK Business School Building
Tel: 2358 6018
School of Humanities and Social Science
Room 3399 (Lift 17-18)
Tel: 2358 8438
Interdisciplinary Programs Office
Room 4376 (Lift 17-18)
Tel: 2358 6964
Academic Registry
Room 1381 (Opposite to Computer Barn B)
Tel: 2623 1111
Student Housing and Residential Life Office
Ground Floor, UG Hall II
Tel: 2358 6664
Information Technology and Services Center
Student Consultation: Computer Barn B (Room 1101, Chia-Wei Woo Academic Concourse)
Email: cchelp@ust.hk
Dean of Students' Office
General Office
Room 5022 (Lift 3)
Student Service Counter
Room G018A (Ground Floor, Indoor Sports Complex)
Student Support & Activities Team
LG 3005 (Lift 6, Indoor Sports Complex)
Tel: 2358 6662
Student Counselling & Wellness
Room 5003 (Lift 3)
Tel: 2358 6696
HKUST Library
Ground Floor (access from atrium)
Tel: 2358 6772
